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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse located at 7710 Formula Place in San Diego, CA 92126.  Anyone placing an order outside of California will NOT be charged sales tax.  You may contact customer service at (888) 511-3375 for different tax rates of cities located in California.  Current tax rate for San Diego is 7.75%
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at (888) 511-3375 for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices or call customer service at (888) 511-3375.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).  Please call customer service at (888) 511-3375 if you need more assistance.
When will my credit card be charged?
  Your credit card will be charged within 24 hours of placing your order.  All non special order items can be cancelled at anytime prior to shipment.  You will be notified of any items on backorder, and are given the choice to cancel the order, change the order, or wait for the items to arrive.  In some cases, special order items can take up to 6 weeks during the manufacturing process.  Call (888) 511-3375 for information on special order items requiring com fabrics, custom finishes, or modifications to standard specs.