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How do I return an item?
If you are not happy with your product within 30 days of purchase, contact our office for a return authorization number and send back in the original packaging. A sales representative will give you shipping instructions. Upon reciept of the merchandise, Office Furniture Outlet will issue a refund minus a 30% re-stocking fee. You are responsible for return freight charges as we will not accept product shipped back without pre-paid freight. Orders of 2 or more products are not eligible for return. When purchasing more than 1 item, we suggest ordering the first item to test and be sure it meets your needs, and then ordering the balance of the items needed.
What if I receive a damaged product?
If you recieve a damaged product, please refuse delivery from the carrier. Open the box prior to signing for the goods and inspect for any concealed damage. In the event that damage was not immediately evident, contact our office, and a customer service representative will work with the manufacturer to get you any replacement parts necessary.
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